Privacy Policy

Last Updated: August 08, 2026

At Mingled (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • PIN Code
  • Order History
  • Customer Support Communications

Payment Information

Payments are processed through secure third-party payment gateways.

Mingled does not collect, store, or have access to your complete debit card, credit card, UPI PIN, CVV, or banking credentials.

Your payment information is handled directly by certified payment service providers.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on the Website
  • Referring Website
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Verify payments.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Respond to your enquiries.
  • Improve our products, services, and website.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.
  • Send promotional communications if you have opted in.

3. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences.
  • Improve website performance.
  • Analyze visitor traffic.
  • Provide a better shopping experience.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Payment gateway providers.
  • Banks and financial institutions.
  • Courier and logistics partners.
  • Website hosting providers.
  • Technology and analytics service providers.
  • Government authorities or law enforcement agencies where required by applicable law.

Information shared with third parties will be limited to what is reasonably necessary for them to perform their services.

5. Payment Security

All online payments are encrypted using secure SSL/TLS technology.

Although we use commercially reasonable security measures, no method of electronic transmission or online storage can be guaranteed to be completely secure.

Mingled shall not be liable for unauthorized access resulting from circumstances beyond our reasonable control, including cyberattacks, hacking, malware, or failures of third-party payment providers.

If you use a payment card that does not belong to you, you confirm that you have obtained the cardholder’s authorization before completing the transaction.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse
  • Destruction

Despite these measures, no internet transmission or electronic storage system is completely secure. You acknowledge that you provide information at your own risk.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.
  • Provide customer support.
  • Meet legal, tax, accounting, or regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your details.
  • Request deletion of your personal information where legally permissible.
  • Withdraw consent for marketing communications.

Certain information may be retained where required by law or for legitimate business purposes.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

Mingled is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Marketing Communications

If you choose to subscribe, we may send promotional emails, offers, and updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

Transactional communications such as order confirmations and shipping updates cannot be opted out of while your order is active.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this website. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Thiruvananthapuram, Kerala, unless otherwise required by applicable law.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Mingled

Email: gayatrivm00@gmail.com

Instagram: @mingled_by_maya