Terms & Conditions

Last Updated: August 08, 2026

Welcome to Mingled (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using the website.

1. Eligibility

By using this website, you represent and warrant that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information you provide during registration or purchase is accurate, complete, and current.

2. Products & Pricing

We strive to display our products, descriptions, colors, dimensions, and pricing as accurately as possible.

However:

Actual product colors may vary depending on your device, display settings, lighting, and photography.
Minor variations in finish, texture, or appearance are not considered manufacturing defects.
All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Promotional offers and discounts may be modified or withdrawn at our sole discretion.

Mingled reserves the right to correct any pricing, product description, or typographical errors at any time, including after an order has been placed.

3. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Accept or reject any order.
Cancel orders suspected of fraud or unauthorized activity.
Refuse bulk purchases intended for resale.
Limit quantities purchased per customer.
Request additional verification before processing an order.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

4. Payments

Payments are processed through secure third-party payment gateways.

By making a payment, you acknowledge and agree that:

Payment information transmitted over the internet may be vulnerable to unauthorized access despite reasonable security measures.
Mingled does not store your complete debit or credit card details.
Payment processing is handled by authorized third-party payment providers.
Mingled shall not be responsible for failures, delays, interruptions, hacking, or unauthorized access affecting payment systems that are outside our reasonable control.

Customers are advised to retain payment confirmations and transaction receipts for future reference.

5. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Delivery dates are not guaranteed and may be affected by:

Courier delays
Weather conditions
Public holidays
Natural disasters
Government restrictions
Other events beyond our reasonable control

Risk of loss and ownership transfers to the customer once the order is delivered to the shipping address provided.

6. Returns, Refunds & Cancellations

Returns, refunds, replacements, and cancellations are governed exclusively by our Return, Refund & Cancellation Policy, which forms an integral part of these Terms & Conditions.

Customers agree that:

Claims must satisfy all eligibility requirements mentioned in the Return Policy.
The mandatory unedited continuous unboxing video is required for any claim involving damaged, defective, or incorrect products.
Mingled reserves the right to reject any request that does not comply with the Return Policy.

7. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Provide false or misleading information.
Attempt unauthorized access to our servers or systems.
Introduce viruses, malware, bots, or malicious software.
Copy, scrape, reproduce, or exploit website content without written permission.
Interfere with the normal functioning or security of the website.

Any misuse may result in suspension or permanent restriction of access.

8. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

Logos
Brand names
Product photographs
Graphics
Website design
Text
Icons
Videos
Layouts

are the exclusive intellectual property of Mingled and are protected by applicable copyright, trademark, and intellectual property laws.

No material may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written consent.

9. Website Availability

While we make reasonable efforts to ensure uninterrupted access, we do not guarantee that the website will always be available or error-free.

We reserve the right to:

Suspend the website for maintenance.
Modify website functionality.
Discontinue any feature without prior notice.

10. No Warranty

The website, products, and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Mingled disclaims all warranties, whether express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous availability
Error-free operation

11. Limitation of Liability

To the maximum extent permitted by applicable law, Mingled, its directors, employees, affiliates, suppliers, payment partners, logistics providers, and agents shall not be liable for any:

Direct loss
Indirect loss
Incidental damages
Consequential damages
Special damages
Punitive damages
Loss of profits
Loss of business
Loss of goodwill
Data loss

arising from:

Use or inability to use the website.
Product misuse.
Website interruptions.
Technical failures.
Unauthorized access.
Payment gateway failures.
Computer viruses.
Delayed deliveries.
Third-party service failures.
Errors or omissions in website content.

Our total liability, if any, shall never exceed the amount actually paid by the customer for the specific order giving rise to the claim.

12. Force Majeure

Mingled shall not be liable for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

Natural disasters
Floods
Fire
Epidemics or pandemics
Government actions
War
Civil unrest
Transportation disruptions
Internet outages
Power failures
Labour disputes

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.

14. Third-Party Services

This website may use or link to third-party services including payment gateways, courier partners, analytics tools, or social media platforms.

Mingled is not responsible for the content, availability, security, or policies of any third-party service.

15. Indemnification

You agree to indemnify and hold harmless Mingled, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, costs, legal fees, or expenses arising from:

Your breach of these Terms.
Misuse of the website.
Violation of applicable laws.
Infringement of any third-party rights.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

17. Dispute Resolution

Any dispute arising from these Terms or your use of the website shall first be attempted to be resolved amicably.

If unresolved, the dispute shall be referred to a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be Thiruvananthapuram, Kerala, India.

Subject to the above, the courts at Thiruvananthapuram, Kerala shall have exclusive jurisdiction.

18. Changes to These Terms

Mingled reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

The latest version will always be published on this website, and continued use of the website constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return, Refund & Cancellation Policy, constitute the entire agreement between you and Mingled regarding the use of this website and supersede any prior communications or understandings.

21. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: gayatrivm00@gmail.com

Instagram: @mingled_by_maya